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terms and conditions

​At SOUTHERNALITY BRAND LLC, doing business as Southernality (“Company,” “we,” “us,” or “our”), we are dedicated to offering authentic, high-quality products through our website at www.southernality.com (“Website” or “Site”) and any of our affiliated sites that link to these Terms and Conditions. This commitment extends to all interactions with our Services, including sales, marketing, events, emails, customer service, social media, and mobile apps (where available) (collectively referred to as our "Services" or "Platforms").

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CONDITIONS OF USE

This website is owned and operated by SOUTHERNALITY BRAND LLC, DBA Southernality. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the Terms and Conditions outlined in this policy, which govern your use of our website and services.

 

AGE LIMITATION

In order to use our website and/or our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. The age limitation set forth in this policy is intended to comply with applicable laws and regulations. To the extent permitted by applicable law or regulation, individuals under the minimum age requirement may not access or use the website or services if doing so is prohibited in your country or under any law or regulation applicable to you. You will be held responsible for any damage of any kind incurred as a result of age falsification.

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PURCHASES

When purchasing an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) by committing to buy an item and completing the checkout process, you enter into a legally binding contract to purchase the item. 

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PRICING

The prices for our products and services are listed on our website. We reserve the right to change these prices at any time and to correct any pricing errors that may occur. For more information on pricing, payments, and sales tax, please refer to our Payment Policy. For information on returns and exchanges please refer to our Return and Exchange Policy.
 

RETENTION OF RIGHT TO CHANGE OFFERING

​We may, without prior notice, change the products and services; stop providing the products and services or any features of the products and services we offer; or create limits for the products and services. We may permanently or temporarily terminate or suspend access to the products and services without notice and liability for any reason, or for no reason.

RIGHT TO SUSPEND OR CANCEL USER ACCOUNT

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

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WARRANTIES AND RESPONSIBILITY FOR SERVICES AND PRODUCTS

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

PROMOTIONAL EMAILS AND CONTENT

By providing your contact information, you agree to receive promotional messages and materials from us via mail, email, or other communication methods you may provide us with, including phone calls or text messages. If you no longer want to receive these promotional materials or notices, you can opt out at any time by notifying us.

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OWNERSHIP OF TRADEMARK, INTELLECTUAL PROPERTY, COPYRIGHTS AND LOGOS

Southernality is a protected, registered trademark of SOUTHERNALITY BRAND LLC, DBA Southernality. All rights to the trademark 'Southernality' are reserved and may not be used without permission. The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of SOUTHERNALITY BRAND LLC, DBA Southernality. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.​​

INDEMNIFICATION

You agree to indemnify and hold SOUTHERNALITY BRAND LLC, DBA Southernality harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, in no event shall SOUTHERNALITY BRAND LLC, DBA Southernality, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, SOUTHERNALITY BRAND LLC, DBA Southernality assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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CHOICE OF LAW AND DISPUTE RESOLUTION

These Terms, along with any rights and remedies provided herein, and any claims or disputes arising from or related to these Terms and/or our services, shall be governed by and construed solely in accordance with the substantive laws of the United States of America and the state of Florida, without regard to its conflict of laws principles. Any claims or disputes will be exclusively brought before, and you consent to their resolution in, a court of competent jurisdiction located in Orlando, Florida. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

RIGHT TO CHANGE AND MODIFY TERMS
We reserve the right to modify these Terms and Conditions at any time to keep up to date with legal and regulatory requirements, and the way in which we operate our business. Please review these Terms and Conditions regularly to stay updated with the latest version. Where permitted by law, your continued use of the Website and/or use of our Platforms and/or Services after any changes to these Terms constitutes your acceptance of the updated Terms and agreement to our practices. If you do not agree to any of these terms or any future updates, do not use or access (or continue to access) our Website, Platforms, and/or Services.

QUESTIONS AND CONTACT INFORMATION
If you have any questions, please contact us at info@southernality.com.

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Last Updated January 23, 2025

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