privacy policy
At Southernality Brand LLC, DBA Southernality (“Company”, "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, disclose, and safeguard your information when visit or make a purchase on our website at https://www.southernality.com ("Website" or "Site”), or any of our affiliated websites that link to this Privacy Policy, or engage with us in other related ways, including sales, marketing, events, emails, customer service, social media, or our mobile app (where available) (collectively our "Services" or “Platforms”).
By submitting information through, or otherwise using, our Services, you acknowledge that we may collect, use, and disclose information in accordance with this Privacy Policy, the privacy preferences you have made known to us, and as permitted or required by law.
We are deeply committed to the relationship and trust we have with you, and we take our data protection responsibilities seriously. We create authentic products by leading with our values. As we continue to innovate in how we bring products and services to life, we’ll match progressive technology and practices with your privacy interests.
WHAT TYPE OF INFORMATION WE COLLECT
We receive, collect and store information you enter on our website, mobile app, provide us through any other Services or Platforms, or in other way, as well as, information collected automatically through monitoring and tracking tools. Collected information can include information about your web browser, IP address, mobile network information, time zone, login, email, password, computer and connection, name, password, purchase history, billing details, payment details, credit card information, comments, feedback, product reviews, recommendations, and personal profile. We may use monitoring and tracking tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This information helps us create an improved shopping experience – for example, allowing us to hold your shopping cart selections when you navigate away and then return to the order page, or save an item for later when you’re not quite ready to buy. Cookies also allow us to recognize you as an account holder when you return to our sites. We consider these types of cookies to be necessary for the successful operation of our business.
HOW WE COLLECT INFORMATION
We collect Information using the following technologies:
- “Cookies” are small data files that are stored on your device or computer when you visit a website and often include an anonymous unique identifier, allowing us to remember your preferences and provide a personalized experience. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Most browsers accept cookies automatically, but you can block or delete cookies at any time to prevent the collection of your browsing information for purposes of delivering interest-based ads and tracking visitor behavior. Please be aware that blocking or deleting cookies may also disable or interfere with shopping features on our sites and other sites that you may visit. For more information, please view our Cookie Policy.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. They interact with cookies to "read" the information contained on them. When you visit a site, web beacons recognize specific cookies that have been placed on your browser. By recognizing your browser, the site owner can serve you better. While we may recognize your browser through cookies we place, that does not mean that we can identify you by reference to your name, email or other specifically identifiable Personal Information.
HOW WE USE COOKIES AND OTHER MONITORING AND TRACKING TOOLS
We may use cookies and other monitoring and tracking tools to gather information when you interact with our Services. For more information about cookies, to see what cookies are used, how to manage cookies properly, and how to disable cookies, visit All About Cookies.
The following links provide information about how to manage cookie settings in some popular browsers:
It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across all websites, visit this link: https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
WE COLLECT INFORMATION FOR THE FOLLOWING PURPOSES
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To provide and operate Services.
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To fulfill and manage your orders, payments, and shipping.
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To provide ongoing customer service and website functionality.
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To analyze user behavior to optimize the user experience.
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To be able to contact our Site visitors and users with general or personalized notices, promotional material, updates, and other marketing communications.
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To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services.
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To comply with applicable laws and regulations.
HOW WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS’ PERSONAL INFORMATION
Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HOW WE COMMUNICATE WITH SITE VISITORS
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
PRIVACY POLICY UPDATES
We reserve the right to modify this Privacy Policy at any time to keep up to date with legal and regulatory requirements, and the way in which we operate our business. Please regularly check our website for the latest version of this Privacy Policy. Where permitted by law, your continued access to and/or use of our Platforms after any such changes constitutes your acceptance of, and agreement to our practices. Please periodically review this Privacy Policy so that you know what personal information we collect, how we use it, and with whom we may share it.
HOW YOU CAN WITHDRAW YOUR CONSENT
If you do not want us to process your data anymore, please contact us at info@southernality.com.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@southernality.com.
Last Updated November 26, 2024